Managing a property can at times be stressful and time-consuming. Client demands can be ever-changing and in some cases, urgent. An experienced and proactive property management service is crucial to ensure tenants are happy with the service they are receiving and that problems have speedy resolutions.
With a booming rental market and the need for an on-demand service for holiday and long-term rentals bespoke support has never been more important.
Tailored Support For Your Property Business
Our services can be tailored to suit your requirements. They range from basic-level vacant property management, through to a more comprehensive service with regular inspections to ensure your property is secure and well cared for. This can include organising cleaners and gardeners and managing redecoration or building works.
We can provide support for the following:
- Holiday rental and property management both in the UK and abroad.
- Long-term rent of your property.
- Overseeing of a property or pied-à-terre if you live abroad.
- Managing a property that is up for sale ensuring it looks its best for viewings and maintains its kerb appeal.
Holiday Rental
Do you own a holiday property that you rent commercially? Allow us to take care of running the business, from booking and dealing with clients to property maintenance, collection of payment and social media posts. We can manage all aspects of your property management, allowing you to enjoy the benefits of renting the property without the stress.
- Managing the completion and submission of safety certificates and documents.
- Coordination of cleaning schedules.
- Managing general maintenance schedules and any emergency suppliers necessary. We have a handy black book of trusted trades people or we can use your contacts.
- Supplier management, newsletter creation and customer profiling.
- Managing the website ensuring it is kept up to date.
- Managing the social media sites to market the property.
- Marketing on recognised sites such as Airbnb but also more targeted and bespoke sites and forums e.g. Radio-hp.
- Managing testimonials requests and reviews via Trustpilot, Airbnb and social media, to name a few.
- Ensuring that bookings are managed and empty dates are targeted with last minute deals.
- Engaging new customers and liaising with current tenants and clients.
- Accounts – invoicing and payment management. Ensuring records are kept for tax returns.
- Sending follow up to clients to encourage repeat bookings.
- Arrange Christmas cards and other marketing material to encourage regular bookings.
- Swimming pool maintenance
- Liaising with the residents association of an apartment block
Long Term Property Rental
Managing a property commercially involves ticking many boxes. Tenants are increasingly connected to smart devices and everything is accelerating around them. They expect a property management service that solves problems and deals with queries in an fast and responsive manor.
A property management virtual assistant can take of all these onerous tasks. This will dramatically ease the time and administrative burden that managing a property involves.
- Vetting tenants
- Advertising
- Overseeing all the administration including contracts, references etc.
- Organising and attending property viewings
- Coordinating repairs and inspections
- Organising inventories and the tenant check-in and check-out
- Managing a property portfolio
- Dealing with repairs
- Managing lease renewals, end of tenancies and re-listings
- Dealing with tenant queries in a timely fashion.
- Managing the completion and submission of safety certificates and documents
- Managing general maintenance schedules and any emergency suppliers necessary. We have a handy black book of trusted trades people or we can use your contacts.
- Accounts – invoicing and payment management. Ensuring records are kept for tax returns.
- Rent collection
- Liaising with the residents association of an apartment block
Property Management If You Live Abroad Or Away For A Long Holiday
A property management VA can look after your property if you live abroad or are away on an extended holiday. Working with trusted and regular contractors (plumbers, handymen, builders, electricians, gardeners, cleaners) is absolutely vital. This removes the worry about being over-priced, getting a botched job, or not being able to trust the tradespeople in your home.
- Mail collection service
- Key holding
- Regular visits to check on security – make the property look inhabited.
- Oversee and supervise third-party contractor works
- Professional cleaning
- Utilities management
- Homecoming preparation: food shopping and stocking the fridge, cleaning, linen change, arranging flowers
- Property accounts and reports
- Swimming pool maintenance
- Plant and garden care
Management Of Properties On The Sales Market
If your property is on the market it is vital that it’s kept in tip-top condition to sell quickly and to achieve the maximum price. Loose guttering or a leak will put potential buyers off or encourage lower offers. An experienced property VA can look after your property to ensure that the it’s kept looking at its finest.
- Mail collection
- Key holding
- Attending viewings if the agents are unable to
- Regular visits to check on security – make the property look in habited.
- Oversee and supervise third-party contractor works
- Professional cleaning
- Arranging for flowers to be arranged
- Utilities management
- Home staging if required
- Arrange quotes for furniture removal once the sale has exchanged
- Manage all the logistics of the move
- Arrange to sell furniture on ebay, local sites or arrange for it to an auction house.
- Organise and project management the house clearance
A Property Management VA
A property management VA requires specialist knowledge, a little black book crammed with contacts and trustworthy contractors. They need to have the knowledge to be robust with tenants when necessary but also to know when you need to take action fast to resolve a problem for the tenant.
Buy Time Property Management
Buy Time have over 15 years property management experience and currently manage a portfolio of properties for owners who live both in the UK and abroad. Whether you are renting out a holiday property, seeking tenants for a long-term let or wanting us to be your eyes on your property while you are abroad or on holiday. Our experience can provide the support you need.
Our focus is our client. We therefore offer a flexible and transparent pricing structure, with no membership, contract or joining fees. There are no minimum use requirements – simply ‘buy time’ as it is needed. At Buy Time we support individuals and families for an individual project or on an on-going basis. Our long term relationships have benefited from this approach for well over a decade. We charge an hourly rate and in 5 minute slots. It is not as expensive as you think.
If you would like to find out more about how Buy Time can help, please do get in touch at info@buy-time.co.uk or 0203 371 7115.